Terms and Conditions

Last Updated: 03/04/2025. Welcome to The Pioneer Of Happiness. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully.1. Acceptance of Terms - By using this website, you agree to comply with and be bound by these terms and conditions. If you do not agree with these terms, please refrain from using the website. 2. Services Provided - The Pioneer Of Happiness offers mobile paediatric occupational therapy services, which may include assessments, therapy plans, ongoing therapy, written documentation and resources. All information on this website is provided for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider with any questions you may have regarding your child's health or medical condition. 3. Website Content - The content on this website, including text, graphics, images, and other materials, is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no guarantees regarding the accuracy or completeness of the content. 4. Client Responsibilities - By using this website, you agree to provide accurate and complete information, including contact details.  You are responsible for ensuring the information you provide is accurate, current, and up to date. If any information changes, please notify us promptly.5. Privacy and Data Protection - We respect your privacy and are committed to protecting your personal information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern how we collect, use, and protect your personal information. For more details, please review our Privacy Policy, which outlines the types of data we collect, how it is used, and your rights to access and correct your information. 6. Appointment Scheduling and Cancellations - Appointments will not be booked through the website and will be booked through The Pioneer Of Happiness staff.  You are responsible for keeping your scheduled appointments. If you need to cancel or reschedule, we ask that you notify us at least 48 hours in advance. Failure to do so may result in a cancellation fee, as outlined in our Cancellation Policy on the Service Agreement.7. Payment and Fees - Our therapy services are subject to fees that will be disclosed at the time of booking or prior to your appointment. Payment is required at the time of service unless otherwise agreed. You are responsible for ensuring timely payment for services rendered. The details for when payment and invoices must be paid is outlines in the Service Agreement which will be explained during the initial intake process. 8. No Medical Advice - The information provided on this website does not constitute medical advice and should not be relied upon for making healthcare decisions. Always seek the advice of your physician or a qualified healthcare provider regarding any concerns or medical conditions. 9. Limitation of Liability - To the fullest extent permitted by law, The Pioneer Of Happiness shall not be liable for any indirect, special, incidental, consequential, or punitive damages arising out of or in connection with your use of the website or the services provided. This includes, but is not limited to, any damages for personal injury, emotional distress, or loss of data. Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence, or any other liability that cannot be excluded by law. 10. Intellectual Property - All content on this website, including text, graphics, logos, and images, is the property of The Pioneer Of Happiness or its content suppliers and is protected by Australian and international copyright laws. You may not use, reproduce, or distribute any content from this website without our prior written permission. 11. Changes to Terms - We reserve the right to update, modify, or replace these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. Your continued use of the website after any changes signifies your acceptance of the new terms. 12. Governing Law - These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts in New South Wales, Australia. 13. Contact Information - If you have any questions about these Terms and Conditions, please contact us at: The Pioneer Of Happiness, Email: info@thepioneerofhappiness.com